Cancellation of Order. A Buyer has three (3) business days to cancel the Order and receive a full refund without penalty. After this period, Urban Wood Goods may, in its sole discretion, allow Buyer to cancel the order subject to a ten percent (10%) cancellation fee or refuse to cancel the order.
Return Policy. Urban Wood Goods will accept returns on UPS/Fed Ex/USPS shipments that are standard sizes within fourteen (14) days for any reason. For all returned Goods, Buyer will be required to pay for return shipping. The full amount of the returned Goods less any return shipping cost, will be returned to the Buyer once Urban Wood Goods has the Goods back in its possession. All custom furniture is final sale and not eligible for return. Goods that are shipped in a crate via freight carrier are final sale and not eligible for return